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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A context menu will show up. It comprises thorough info about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge variety of tutorial videos explaining how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, have a gaze at our extensive Frequently Asked Questions section, which contains questions asked by actual customers and provides practical solutions. We periodically "revamp" our FAQ database with new entries in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a fantastic team of tech support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you send will be responded to in less than 60 minutes (the average response time is just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248653

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com